In November 2025, one of our customers from Syria ordered a DGP-70 fishing pellet making machine for his own use. This Syrian client has extensive experience in the aquatic feed industry and maintains his own agency team in China, making him quite knowledgeable about machinery procurement.

He got our contact information from the website through Google, and was very interested in our fish feed pellet machine. Thus, he contacted us immediately for more machine details.

Fish feed pellet making machine
fish feed pellet making machine

Customer concerns & Taizy solution

After understanding the fish feed pelleting machine and considering their specific circumstances, the customer’s primary concern was

  • Which machine was suitable?
  • Was the machine price reasonable? Did it offer value for money?

After assessing their needs, we provided the most suitable solution:

🔹 Fish Feed Pellet Machine DGP-70

  • Output: 180–250kg/h
  • Main Motor Power: 18.5kW
  • Screw Diameter: 70mm
  • Weight: 600kg

This fishing pellet making machine is suitable for medium-sized aquatic feed factories, ensuring stable production of floating fish feed with excellent pellet formation.

Fish food pelleting machine
fish food pelleting machine

🔹 Addressing the customer’s price concerns

After comparing multiple suppliers, the customer still had reservations about the price. We helped alleviate their doubts by addressing three key points:

  1. Clearly explain the price structure, avoiding low-price traps
    • We clarified that price differences primarily come from:
      • Quality of motors and control systems
      • Wear resistance of screw and barrel materials
      • Whether production parameters are accurate
      • Whether machine accessories are complete
    • We provide quality motors, high-wear-resistant alloy screws, and rigorously tested complete machines. There are no issues with inflated production figures or substandard components.
  2. Provide factory footage and test-run videos, building customer confidence
    • We filmed on-site test operation videos of the DGP-70 fishing pellet making machine, including:
      • Feed extrusion process
      • Pellet formation quality
      • Machine operational stability
    • This allows customers to visually assess equipment performance and make more confident comparisons.
  3. Support for RMB payments to reduce customer costs
    • This customer has agents in China, so we offer:
      • Direct RMB collection, eliminating international remittance fees
      • Official invoices for streamlined processes
    • This further reduces procurement costs, making our pricing more competitive.

Successful deal and delivery

Through transparent communication, real trial operation videos, and flexible payment options, the customer confirmed their purchase of our Model 70 Fish Feed Pellet Machine. They stated:

“Your quote wasn’t the lowest, but your equipment quality is superior, your data is authentic, and RMB payment is the most convenient.”

Upon receiving payment, we promptly prepared the shipment and included 8 free moulds. The machine was then packed in wooden crates and is currently in transit, awaiting delivery to the customer.